Return Policy

At cheapproduct we ship to virtually any destination in the world. But there are certain restrictions on some products, and some products cannot be shipped internationally. Our shipping carriers include. Ups parcel, ups supply chain (International freight) DHL Express, DHL Freight both domestically and internationally, and federal express. We also use a variety of Freight Forwarders and will be happy to assist you if you do not already have a logistics company. When your order is placed we will estimate Shipping and delivery dates base on the availability of the items and the shipping options you select. Shipping rates vary base on weight, quantity and destination. Shipping prices will be quoted once we have your sale quote. Most standard local orders are shipped within 3-5 business days from invoice. However, there are additional shipping methods that are available for an extra charge. While it is our intention to insure fast delivery of your orders we are not always in charge of the delivery process and orders can sometimes experience delays in which case we will make every effort to insure your orders are delivered in a timely manner.

RETURN AND REFUND POLICY

We accept returns on most items purchase from us within 30 days of the delivery date for a full refund. Once the item is returning unopened and in the original form that it was shipped. We will also pay the return shipping cost if the return is a result of our error. Or, if you received an incorrect or defective item.. However, items that are returned not due to any fault of ours will be accessed a 25% restocking fee. And the customer will be responsible for all return shipping and handling charges. All refund will be process once your returned is received. Usually within four weeks of returning your packages to the shipper. However, in many cases you will receive a refund more quickly once your return is received. Orders that are considered to be custom or special orders are not returnable or refundable. Open software including, CD'S and DVD'S are not refundable. All returns must be accompanied with a (RMA) return merchandise authorization issued through our customer service department.

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